Returns & Exchanges

Return Policy:
ShopBrendaWatson wants you to be happy with your product. Please let us know immediately if a product is damaged or defective. Please call us toll free at 866-599-6300 or email through our website "Contact Us" page. Do not respond to the order confirmation email you receive after you placed your order.

For Unopened Items:
You may return an unopened item for refund or credit within 30 days of receiving it. You will receive a full refund minus all shipping and handling charges.

For Opened Items:
Please call us toll free at 866-599-6300 before returning any opened and used items. As long as the manufacturer will accept this returned item for credit we will issue a full refund minus all shipping and handling charges.

Receipt of an incorrect order:
If you have received a product in error, please call us toll free at 866-599-6300, and we will be happy to correct the problem. You can also email us from our website "Contact Us" page. Do not respond to the order confirmation email you receive after you place your order. Shipping charges will be refunded if the return is due to the wrong product being sent to you by our error.